Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unopen, unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer or Supplier
Simply contact us at [email protected]
How to Return Your Products
To return your product, please contact us at [email protected] to get a label and return address.
Free Returns
To be eligible for a free return, your item must not be a sales / discounted price item.
Please contact us at [email protected]
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.
Sale items
If an item you purchased was in a sale, then it may not be eligible for a refund if you have changed your mind. If you are in any doubt, please contact us before making the purchase.
Gift
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Contact us at [email protected] for questions related to refunds and returns.